Retail Expertise Project Manager (M/W)

Les missions du poste

Qui sommes-nous ?

Une Maison de Joaillerie & Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie.

Notre Maison recherche des personnes aux multiples talents qui contribuent à la transmission et au développement de ses expertises avec exigence et bienveillance. En nous rejoignant, vous côtoierez nos experts passionnés et vous contribuerez aux différents projets qui permettent à la Maison de se réinventer régulièrement.

Chez Van Cleef & Arpels, nous sommes fiers de recruter des talents issus de formations, d’expériences et d'identités différentes. Nous sommes convaincus que la diversité et l'inclusion permettent de nourrir la richesse, la créativité et le savoir afin d’atteindre l'excellence.

Are you a good match?

You have at least 10 years' experience in project management, ideally in Luxury or Hospitality environment

You have had a successful Experience in Retail

You are client centric, fluent in English

You have strong organizational and interpersonal skills

You are familiar with building complete training programs, from start to end, using your creativity to produce impactful content

What are our expectations?

As part of the Retail Department and reporting into the Retail Expertise Manager, you will be responsible for the development of Training programs designed specifically for Managers, to guarantee the level of retail excellence in line with Maison Retail strategy and business development.

You will play a pivotal role as a business partner for our training community : creating training paths and training contents for the onboarding and upskilling our audiences aswell as discussing with our regions to identify training needs.

In a context of strong growth, you will collaborate with all relevant stakeholders within the Maison, or within the Richemont group. You will also be a key actor in accompanying local trainers.

Main missions :
- Onboarding and upskilling Modules for Boutique Managers (contents creation, enriching, updating, rolling out the Train the Trainers)
- Onboarding program for Trainers (contents creation and roll out)
- Ad hoc content co-creation with regions and markets
- Working with Sales Pole at adapting core trainings for our Managers audience

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The recruitment process

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process you will meet the Retail Expertise Manager dedicated to Boutique Managers and Assistant BM, and the Retail Expertise Director